SHIPPING
All prints are shipped from the United Kingdom (UK).
Shipping pricing is calculated at checkout with reference to your location.
*Please note, all prints are "Print on Demand" and subject to production and dispatch times.
As a guide, once ordered there is a lead time of 2-5 days prior to dispatch. When dispatched you will be notified with tracking information. Prints are shipped in a tube or if small, in a flat parcel. All prints are shipped via UPS with tracking information, unless otherwise stated.
Guideline for delivery times from point of dispatch;
• UK - 2-3 working days
• EU - 3-4 working days
• USA/Canada - 5-7 working days
• Rest of the world - 5-7 working days (Excluding parts of Asia & Australia).
All prints are carefully packaged and dispatched in a cardboard tube or if small, a flat parcel.
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*Some purchases may incur import duties and or local taxes dependent on your location worldwide, these costs are not included in our price and will be the responsibility of the purchaser. It is advisable to check with your customs office for further information.
* ONCE OPENED - ALL PRODUCTS REQUIRE HANDLING WITH EXTREME CARE *
DAMAGES
IMPORTANT DELIVERY INFORMATION:
If your parcel arrives damaged, you must sign the delivery as "DAMAGED".
Any damage to the contents of the parcel, must be reported to us within 24 hours of receipt of delivery.
We will require photographic evidence of any damage.
Please photograph each side of the parcel/tube including the delivery label and close up photos of damaged areas.
In the unlikely event that the contents are damaged, please check and photograph the internal packaging for signs of damage before opening. Should the product also be damaged, please photograph the whole print area with additional close up photos of damaged areas.
The more photos of the damage you can provide, the faster we can replace your order.
Please send all photos to: shipping@